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PC hardware manufacturer NZXT has officially started recalling all its H1 PC Chassis after it failed to adequately address a design flaw that posed a fire hazard.
The H1, which strongly resembles the design of the Xbox Series X, features a PCIe riser for GPUs to fit in the space-constrained design. This riser features two screws that don’t feature enough clearance, meaning they could potentially short a 12V power rail on the connecting PCB. NZXT attempt to solve this issue by shipping nylon screws to H1 customers to prevent the short, but the company has acknowledged that it failed to resolve the core issue at hand.
In a statement on the recall, NZXT CEO Johnny Hou apologized for the design oversight, promising to improve QA processes moving forward.